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IVYAROMA MANUFACTURER WARRANTY

(Applies to purchases made on or after August 26, 2025)

1. IVYAROMA warrants that, during the Warranty Period, the product will, with normal use and service, be free from faulty parts, manufacture or workmanship.

2. This clause relates to goods supplied in your specific country only:

Our goods come with guarantees that cannot be excluded under the Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

3. You have rights and benefits under the consumer laws in your jurisdiction. Without detracting from these rights or benefits, IVYAROMA excludes all liability in respect of the product for any other loss which is not reasonably foreseeable from a failure of this product.

4. The Warranty Period for IVYAROMA products are as follows:

Product Warranty Period (12 months from date of purchase). All their standard IVYAROMA accessories - 12 months.

5. This warranty is valid only for products that are purchased new and unused.

6. The customer must provide the original proof of purchase which demonstrates compliance with the above conditions to receive any services under this warranty.

7. This warranty only applies where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the Warranty Period.

8. The warranty does not apply where damage is caused by other factors, including without limitation:

(a) normal wear and tear; (b) abuse, mishandling, accident or failure to follow operating instructions; (c)exposure to liquid (excluding water in the case of waterproof products) or infiltration of foreign particles (d) shipment or other transit.

9. This warranty does not cover:(a) the replacement of accessories; (b) repair or replacement of any product damaged during transit to or from IVYAROMA; or (c) any loss or consequential damage incurred while the product is being repaired.

10. This warranty is to be read together with any benefits that IVYAROMA may provide to a consumer under statute.

11. Instructions for making a warranty claim are included . If the warranty claim is not accepted:(a) IVYAROMA will inform the Customer; (b) if requested to do so by the Customer, IVYAROMA will repair the Product provided you pay the standard charges for such repair; and (c) if applicable the Customer will be responsible for all costs associated with collection of the Product from IVYAROMA.